Effective Date: September 1, 2026
This Privacy Policy explains how LIFE Speech Pathology ("we," "our," or "us") collects, uses, and protects information when you visit dolifespeechpathology.com or interact with our forms, tools, and marketing.
This policy covers our website and marketing activity. It does not cover protected health information created when you become a clinical patient. That information is governed separately by our HIPAA Notice of Privacy Practices, available at [link]. If you have questions about which document applies, contact us and we'll point you to the right one.
1. Information We Collect
1.1 Information You Provide Directly
Contact information you submit through forms, such as your name and email address
Responses you provide to the Aphasia Strengths Compass or Care Partner Compass
Information you provide when subscribing to our newsletter or email list
Information you provide when purchasing a product, course, or membership, including billing details processed through our payment provider
Any messages, questions, or content you submit to us directly
1.2 Information Collected Automatically
When you visit our site, certain information is collected automatically through cookies and similar technologies, including pages visited, device and browser type, and general location. This is described in full in our Cookie Policy, available at [link]. Analytics and advertising cookies only load with your consent, managed through our cookie preference center.
2. How We Use Your Information
We use the information we collect to:
Deliver Compass results and related follow-up content
Send newsletters, program updates, and marketing communications you've opted into
Process purchases and manage your account or membership
Respond to questions and provide customer support
Understand how visitors use our site so we can improve it
Run and measure advertising, where you've consented to advertising cookies
We do not sell your personal information.
3. How We Share Your Information
We share information with a limited set of service providers who help us run the business:
Systeme.io hosts our website, email list, and membership platform
Stripe processes payments on our behalf; we don't store your full payment details ourselves
Google Analytics helps us understand site traffic, where you've consented to analytics cookies
Meta (Facebook) Pixel supports advertising measurement, where you've consented to advertising cookies
CookieYes manages your cookie consent preferences
These providers only receive the information needed to perform their function for us. We don't share your information with third parties for their own independent marketing purposes.
4. A Note on Health-Related Information
The Aphasia Strengths Compass and Care Partner Compass ask questions related to your experience with aphasia or caregiving. These tools are educational and self-assessment resources, not clinical evaluations, and responses are not part of a medical record.
That said, we treat this information with extra care given its sensitive nature. We don't use Compass responses for any purpose beyond delivering your results and relevant follow-up content, and we don't sell or share this information with advertisers.
5. Data Retention
We keep your information for as long as needed to provide our services, maintain business records, and meet legal obligations. You can request deletion of your information at any time, as described in Section 6.
6. Your Privacy Rights
Depending on your state, you may have the right to know what information we collect about you, request a copy of it, request correction or deletion, and opt out of the sale or sharing of your information for targeted advertising. You can manage advertising cookie consent through our preference center, or contact us to make a request directly.
To exercise any of these rights, contact us at the email below.
7. Where We Operate
This website and our services are intended for visitors located in the United States, and we operate under US law. Our website is hosted and operated from the United States, and any information we collect is processed here.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13, and if we learn we've done so, we'll delete it.
9. Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
10. Changes to This Policy
We may update this policy as our practices or legal requirements change. Changes take effect once posted on this page. We encourage you to check back periodically.
11. Contact Us
If you have questions about this policy or want to exercise a privacy right, contact us:
Phone: 512-553-4364
Address: Austin, TX 78737, USA